A few months ago I hired some one to take over the billing for me. I had been doing the billing every waking hour that I wasn’t seeing clients…mostly between the hours of 8p-11p nightly. But I could see that either I’d have to give up my caseload of patients- which was not an option- or give in and hire some one. She already did my Quickbooks and happened to be in need of full time work. It worked out. She had no knowledge of medical billing.
But she is meticulous and could learn. I had no knowledge of medical billing until I owned a practice and taught myself.
The first month was a lot of questions that I answered and that she then would ask, “Okay where can I find that though?” and I’d smile or wince and say, “In my head,”. After a month and after the hundredth time I said that she laughed and said, “I literally cannot believe how much you remember in that brain.”
Can’t find my keys on the daily but I can remember the different sliding scales we offer for a hundred different people, and who has a payment plan on which days and who we have to call the Mom for, and who we have to call the Dad for payment, and who we have to email the Mom and the secret code words…lol. I mean it’s a whole thing. “I can’t find her in the system, is this another one whose Aunt or Grandma or Mom or Dad pays?” Was a question. And I knew the Grandma’s name and email. And it’s not my patient, it’s some one else’s in the practice. What about this one? “Aha, that’s a partner of x, x sees Rory and pays with this card, Y sees Alana and pays with this card,” “Why is the name different in both systems for both of them?” me “Yeah just accept that’s how it is and move on for this one, it’s too long to explain.”
“This one the transactions look…odd…is this one that we only bill on the 15th because that’s when they get paid?” I mean she picked up quick on the patterns at least. I told her part of her job is sleuthing because she’ll have to figure out the inner workings of my brain. Which is a scary place to go.
She’d ask about random Cigna plans and carve outs of Aetna plans and a NY based UMR plan that carves out to Cigna…and all the things. And it was all just in my brain.
Then after a month she was picking it up and I could back off and I suddenly had these hours FREE at night after the boys went to bed. I had these images and dreams of me being so productive, writing that blog post, folding the laundry, when in reality for the last month or so of free evenings I’ve stared mindlessly at the television watching episodes of Blacklist (I could do without the girl, James Spader is my favorite), murder docs like Murder in the Middle & I’ll be Gone in the Dark, and I went to bed. Many nights.
It was like that meme “My plans for my day off” “Me on my day off”. In the midst of the last month I also opened a second location which has resulted in many many days of moving and building furniture. And still seeing clients. And single mom-ing it. I planned out my Summer for childcare. A whole freaking expensive thing. I hate this country and our lack of support for working parents.
But I digress. I felt guilty the first few nights. Guilty that I had two hours to sit and stare at Blacklist episodes and snuggle with my dog. Then I thought. Fuck that. I get no time to myself. I’ve worked my ass off to get here and I was still working my ass off every day. What is wrong with me that I feel guilty for sitting for two hours and not being productive? When I saw clients this week I actually felt engaged and refreshed and not exhausted and burned out.
I literally thought to myself- this is odd- why do I not feel burned out and exhausted right now? Oh that’s right because I can actually go to bed. And snuggle with my dog. And think about things other than work for two hours a day. I still log in and do work. But I logged in the other day and there wasn’t anything for me to do. It was the weirdest freaking thing.
Within a month it was a forty hour position. I was doing a forty hour position on top of my 32 hours of clients and 8 hours of employee managing. That’s not okay.
I recognize now that was not okay. And I’m incredibly grateful that I took this step.
The best part of my week so far though was reading and watching Kim Kardashian’s comment that women need to work their ass off and no one wants to work these days.
I’m sure you can hear my eyes rolling. To speak as a billionaire who started life in a family with millions…yeah that falls a little flat.
We want to work. We are working. If you don’t start life with millions though it’s a little hard to work hard and still get ahead. Not for nothing but as some one born in 1985 I will never see a pension, I will never have fully covered health insurance with low co-pays and no deductible, I may never get rid of student debt if I decide to go back for my doctorate- if I stay with my master’s I may have it paid off in 5-10 years. I entered the workforce during the “worst economic disaster in history” in 2007. I didn’t get a raise my first three years as a nurse. I am parenting and working during a pandemic- again a “once in a lifetime event”. My clients who are going hungry do not have access to food. I love when a Boomer says, “Well they just need to access the resources, or apply to the state,” yeah that doesn’t exist. There are food stamps- they are extremely difficult to qualify for. There are no state programs that offer housing and food to any one who makes over 18k a year. You can’t live on 19k a year in this state. You go hungry. Like my clients.
But I digress onto a rather large soap box.
My point to this rambling. I work my ass off. Our society dictates we work our asses off. When all is said and done it will take three full time positions to take over all the administrative tasks I do for my practice. I do not want a medal. But I would appreciate a billionaire who was handed millions…to not make a gross judgment about women in a capitalistic male dominated society.
Stay strong. Work hard. Binge watch Blacklist or whatever you like and don’t feel guilty though. Because we all deserve a freaking break.
And yeah. Shut your piehole Kim.